Run your DPW
without the spreadsheets
Most public works departments keep track of their work across spreadsheets, a shared inbox, paper tickets, and a vendor portal or two. WorkmanIQ puts work orders, citizen requests, assets, preventive maintenance, inventory, and fleet in one system that the office and the field crews share. It works for a four person DPW office and for a department with hundreds of employees.
Designed around how a public works director works
Streets, water, sewer, refuse, fleet, and facilities all report into one view. When council asks how things are going, you have current numbers you can stand behind, whether your office has four people or a few hundred.
Open work across all divisions
One dashboard shows open, overdue, and completed work orders and the average close time for each division, so you are not switching between tabs and spreadsheets to find out where things stand.
Answer council questions quickly
Type a question such as "How many pothole reports did we get this quarter?" or "What is our average response time on water complaints?" and get a chart and a table back without waiting on a custom report.
An app crews can learn on day one
The field app installs to a phone's home screen in about five minutes, works without a signal, and closes a job in three taps.
The tools most departments piece together today
A typical public works team runs on some mix of spreadsheets, paper tickets, an older CMMS, a citizen intake app, and a separate asset list. WorkmanIQ covers all of those in one place.
Citizen requests reach the right crew without anyone sorting an inbox
A resident reports a pothole through the public portal. Within a few seconds the request is classified as Streets, Pavement, Medium priority, matched with three nearby reports from the past week, and placed in the Streets queue. The supervisor approves the work order from their phone that morning.
- Duplicate detection for reports within 200 meters
- A confidence score and a short explanation with each classification
See which assets are most likely to fail next
Each asset has a risk score based on its age, condition trend, repair history, warranty status, and run hours. Lift Station #3 failed twice last quarter, so its score is high and it sits at the top of the list. That gives you time to schedule the work before the 2 a.m. call comes in.
- Scores update as work orders are closed
- A plain English explanation for each score
- PM scheduling for high risk equipment
Works in basements, tunnels, and dead zones
Crews install the app on their phones in about five minutes. On a job they scan the asset's QR code, take a photo, record a voice note, log materials, and close the work order. When there is no signal, the app saves everything and syncs once the phone reconnects, so nothing has to be typed in back at the office.
- Installs on iOS, Android, Windows, and Mac
- Works offline and syncs without conflicts when the phone reconnects
- Voice notes, photos, QR scans, mileage, and materials on one screen
- Home screen shortcuts for My WOs, Scan QR, and New WO
Who it's for
Public works departments, water authorities, sewer districts, and the streets, refuse, and stormwater divisions inside them. Facilities teams use it for school campuses and government buildings, and fleet operations use it for vehicle PMs. Outside contractors get their own portal.
Built by MKN Web Solutions
WorkmanIQ comes from MKN Web Solutions in Detroit, Michigan. Our platforms serve millions of users, and we design, build, and operate all of them ourselves. WorkmanIQ runs on that same engineering.
If you email us about WorkmanIQ, one of the engineers who built it will write back, and the same people handle support once you are up and running.
For a walkthrough, pricing, or the security packet, email
mike@mkn.us