AI-native work order management
for public works teams.
From citizen request to closed work order — with AI built into every step. Purpose-built for small-to-mid-sized municipalities, public works departments, utilities, sewer & water authorities, facilities, and fleet teams.
Built for the people who keep cities running.
WorkmanIQ is purpose-built for small-to-mid-sized municipalities — the public works teams, utilities, and facilities crews that don't have a six-figure budget for legacy CMMS, but still need real software with real intelligence.
Public Works Directors
Visibility across every division — streets, water, sewer, refuse — in one operational picture, not five disconnected systems.
City & Town Managers
Plain-English answers from your data: SLA risk, backlog by ward, citizen response time — without waiting for a custom report.
Utility Supervisors
Asset-aware work orders, predictive risk scoring, and automated PMs for pumps, hydrants, lift stations, and meters.
Field Crews & Technicians
One-tap status updates from a phone. QR-scan an asset, snap a photo, leave a voice note — even when there's no signal.
Fleet & Facilities Leads
Vehicle PMs by mileage or hours, telematics-triggered service, building maintenance — all unified.
IT & Procurement
Multi-tenant isolation, role-gated access, encrypted credentials, public REST API. Procurement-ready security posture.
One platform, instead of five disconnected tools.
Most public works teams stitch together spreadsheets, paper tickets, an aging CMMS, an intake-only app, and a separate asset list. WorkmanIQ replaces all of them.
Real outcomes — not feature checklists.
Faster triage
Citizen requests are auto-classified by division, category, and priority the moment they're submitted — with duplicate detection and geospatial cross-reference.
Better routing
The right work order lands in the right division's queue automatically. Supervisors review — they don't sort.
Predictive maintenance
A risk score on every asset — age, condition trend, repair frequency, warranty — so you fix what's about to break, not what already did.
Easier reporting
Ask "which crews are overloaded?" or "which work orders are at risk of missing SLA?" Get a chart and a table back in seconds.
Automated SOP generation
Upload a manufacturer PDF — get a full Standard Operating Procedure with steps, safety notes, parts, and intervals.
Offline-first field app
Crews close out jobs in basements, tunnels, and dead zones. The platform syncs the moment connectivity returns.
Ask your data anything.
The AI Assistant turns plain-English questions into charts, tables, and narrative answers — pulled live from your operational data.
"Which assets cost us the most this quarter?"
Returns a ranked table of assets by total repair cost, with division breakdown and trend vs. previous quarter.
"Which crews are overloaded?"
Shows open WO counts and average close time by technician — with a flag on anyone above their division's mean.
"What work orders are at risk of missing SLA?"
Lists every WO inside its 75% SLA window, sorted by hours-to-breach, with assignee and priority.
"Which pumps are likely to fail next?"
Pulls predictive risk scores for the pump asset class — ranked Critical → Low with reasoning per asset.
Every division of small & mid-sized public works.
See WorkmanIQ in action.
AI triage, predictive maintenance, the citizen portal, and the offline-capable technician PWA — built into one clean platform for small-to-mid-sized public works teams.
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